TEFL Lab London : Terms and Conditions

Terms and Conditions

General

Course details and prices are correct at time of going to press (April 2010) and are subject to change.

The school reserves the right to change teachers, times, rooms and location of courses.
The school reserves the right to combine classes if necessary if numbers are low, and to close classes if numbers fall and place students in other suitable classes which may be in a different location.
The school accepts no responsibility for personal injury or for the loss of or damage to students’ personal property while on the school premises.

All fees and deposits are non-refundable. However if you wish to change your course start date once you’ve paid a deposit, we’ll try our best to accommodate you.
On our full-time and part-time TESOL courses the full fee becomes payable four weeks before the start date. If you wish to change your start date once you’ve paid the full fee, please let us know as soon as possible. We’ll try our best to accommodate you up until the final week before the course begins.
On all other courses, if you wish to change your start date we’ll try our best to accommodate you up until the final week before the start date.

If you’re coming to study from abroad and are refused a student visa we will give you a full refund less 10% of the course fee to cover our administration costs.
If you are refused because the documents you submit to obtain your visa are different to those you originally submitted to obtain a CAS, you will not be eligible for a refund.
Fees and/or courses re not transferable to another student.
Refunds WILL NOT be given without official documentation.
Refunds will not be given if the student is asked to leave the country by the British Authorities.
Refunds will not be given to students who are refused entry into the country at ports of entry without entry clearance as a student.
Registration fees, accommodation booking fees and courier fees are non-refundable.

The school reserves the right to expel students if they physically or verbally abuse any other student or member of staff. They will be given one verbal and one written warning and on the next incident they will be asked to leave. In cases of gross misconduct the student will be asked to leave immediately. No refunds will be given in such case.
Smoking is not permitted in any of the school buildings or outside areas within the school.
Students can make a complaint by email to the Principal about any aspect of the school, its staff and/or accommodation service. They will be answered within 24 hours by email.

The school reserves the right to provide alternative accommodation should the student’s first choice not be available.

If cancelled 30 days or more prior to the arrival date, your fees will be refunded in full.
Between 29 and 8 days, your fees will be refunded, minus 1 week.
Between 7 days and 3 days, your fees will be refunded, minus 2 weeks.
2 days or less (including failure to advise of non arrival), your fees will be refunded minus 4 weeks Cancellation Policy for Residences
28 days or more prior to the arrival date, your fees will be refunded, minus 5% of the total accommodation fee.
Between 27 and 8 days, your fees will be refunded minus 50% of the total accommodation fee.
7 days or less, your fees will not be refunded. Student Records
It is the responsibility of the student to keep the school informed of changes to personal details

"The part-time TESOL was excellent and really prepared me for the classroom."

Philip Martin, Bangkok